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Learning Lab Webinar | Candidate Experience
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When: Wednesday, March 11, 2020
9:00 - 10:30am
Chicago, Illinois 
United States
Contact: STAR Chicago Headquarters

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A Candidate Experience to Create a Lasting Impression:
Panel Discussion on the Ultimate Candidate Experience

STAR Chicago Member: $50 | Non-Member: $75

9:00 - 10:30 am This Event has been changed to a Webinar

Access Information for the Webinar will be in your confirmation email when you register.

The candidate experience is a candidate’s overall perception of an organization’s recruiting and hiring process. Starting long before the interview, candidates begin to form their opinion about your company and evidence has shown that candidate experience directly impacts whether or not a candidate accepts a job. How candidates rate their experience of your hiring process can be reflected in a higher conversion of quality candidates, a willingness to re-apply when more competitive, an increased intention to refer others or the continued interest in purchasing your products and services. So how can you improve the candidate experience, how do you create a positive candidate experience, how do you get your hiring managers to understand the importance and how do you accomplish this experience on all different recruiting budgets. Join us on March 11 as our panel talks about how to…

  • Steps to building a hiring process to create a winning, effective experience constantly between your talent acquisition team and candidates
  • How to create a positive brand from candidates turned employees
  • How to teach your hiring managers their role in the candidate experience and with recruiting (dos and don'ts)
  • Ways to accomplish the ultimate candidate experience at any budget


Kevin Grossman, President and Board Member of Talent Board
Kevin W. Grossman is the Talent Board president and a board member responsible for the Candidate Experience Awards worldwide. Founded in 2011, it’s the first nonprofit research organization focused on the elevation and promotion of a quality candidate experience with industry benchmarks that highlight accountability, fairness and business impact. He also hosts the popular Talent Board #TheCandEs Shop Talk podcast that covers recruiting and candidate experience. Kevin is an HCI certified Talent Acquisition Strategist (TAS) and Human Capital Strategist with over 20 years of domain expertise in the human resource and talent acquisition industry and related technology marketplace. He’s been a prolific "HR business" blogger and writer since 2004 and his first business book on career management titled Tech Job Hunt Handbook was released in December 2012 from Apress. Kevin holds a B.A. in Psychology from San Jose State University. An avid reader, a grateful father and husband, he writes regularly about responsible parenting and personal leadership at


Chloe Rada, Director of Talent Administration, Technology & Branding
Chloé Rada is a forward-thinking, creative and analytics-driven Recruitment Operations leader with 19 years of experience in the Talent Acquisition industry. She has overall responsibility for Sodexo’s talent technology and vendor management to support recruitment and on-boarding for all management and executive level positions enterprise-wide.  In this Senior Leadership role, she also oversees Sodexo’s Candidate Experience and Talent Attraction Strategy. In her previous role as the Senior Marketing Manager, Chloé set enterprise strategy and directed branding activities to help Sodexo achieve their priorities and goals and leveraged labor market data of critical talent pools to develop talent engagement and brand advocacy strategies to support the growth of the business. Leading subject matter expert in Recruitment Technology adoption including Candidate Relationship Management and Sourcing tools, Advocacy platform and Mobile App technologies to improve hiring process and boost hiring performance. Chloé led a team of employment branding professionals who built awareness of Sodexo’s culture and workplace experiences in the US, executed strategies for Sodexo’s career social, digital and mobile channels as well-prepared on-going Recruiter development and training for leveraging social media for recruiting. Chloé has volunteered her time and expertise for the Association of Talent Acquisition Professionals (ATAP), a new global non-profit TA organization, DisruptHR Chicago, Society of Talent Acquisition & Recruitment (STAR Chicago) and provided job search training to community organizations and students. 


Kelly Keegan, VP of People - Built In
Kelly has more than 13 years’ experience fostering culture and driving talent acquisition for rapidly growing, purpose-driven organizations. As a People Leader and Coach, Kelly is passionate about empowering individuals to become their best, most authentic selves — focusing on scaling cultures and creating programs that care for and develop the whole human. Kelly received a Bachelor’s Degree in Interdisciplinary Social Sciences from James Madison University, and spends her free time traveling, practicing yoga, and seeking new opportunities for personal development. LinkedIn -


Kris Leonard, Associate Director, Talent Acquisition - AT&T
Kris Leonard is Associate Director, Talent Acquisition with AT&T where he leads a team responsible for hiring employees into key technology, operations and supply chain roles.  Prior to joining AT&T in 1996, he held various HR and TA leadership positions with General Binding Corporation, Zenith Data Systems, and Covad Communications.  Kris holds a BA degree from St. Ambrose College and a MS from Loyola University. Kris currently volunteers as a mentor with the Institute of Human Resources & Employment Relations at Loyola University as well as the Society of Talent Acquisition & Recruitment (STAR) Chicago.  He is a two-time past president of STAR Chicago and the recipient of their Distinguished Service Award.  Kris is also a longtime volunteer with Chicago SHRM.  


Christina Holmer, Senior Manager, Talent Acquisition - Walgreens
Chrissy started her career with Walgreens 20 years ago in Talent Acquisition and has held management positions within TA as well as HRIS leading the Analytics and Technology for TA, Learning and Performance.  Currently, she leads a team focused on enterprise Talent Acquisition solutions.  This includes TA technology and analytics, vendor management, candidate sourcing and ownership of RPO relationships.  Chrissy received her bachelor’s degree from Wartburg College in Computer Information Systems and Business Management.  She spends her free time cheering on her 3 boys playing baseball, tennis and running cross country as well as traveling to National Parks and Disney World.






Event cancellations must be received 3 full business days in advance to qualify for a refund.